Terms and Conditions

Welcome to Finzace Wealth. Please read these terms carefully. By accessing our platform, you agree to be bound by these terms.

1. About Finzace Wealth

Finzace Wealth Solutions Private Limited (CIN: U74999KA2022PTC168511) is a technology-enabled platform that facilitates access to alternative investment opportunities, including bonds, fixed deposits, and other financial products.

Registered Office:

1803, 2nd Floor, Near Hanuman Temple, Heelalige Chandapura, Anekal Taluk, Bangalore, Karnataka - 560099

Contact: info@finzace.com

1.1 What We Do

We provide a digital marketplace that connects you with various investment opportunities. We act as a bridge between you and financial products.

Note: We facilitate investments; we do not lend money, borrow funds, or provide credit guarantees.

2. Who Can Use Our Platform

2.1 Requirements

You may use our platform if you are:

  • 18 years or older and legally capable of entering into contracts.
  • An individual, company, LLP, partnership firm, HUF, or trust.
  • A resident of India (additional terms may apply for NRIs).

2.2 Refusal of Service

We reserve the right to refuse service or terminate access to any user at any time for compliance or safety reasons.

3. Creating Your Account

3.1 Registration

To access full features, you must verify your mobile number, provide personal information, and complete KYC verification.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account. Finzace Wealth is not liable for any loss or damage arising from your failure to protect your password.

4. Our Services

4.1 Offerings

  • Corporate and government bonds
  • Fixed deposits (Banks/FIs)
  • Alternative investment products
  • Portfolio tracking tools

4.2 Limitations

  • We do not guarantee returns.
  • We do not provide personalized investment advice.
  • We do not hold your money directly.

5. Pricing and Payments

Browsing: Registering and browsing the platform is free.

Investment Costs: Each investment opportunity has specific pricing. All displayed prices include applicable taxes. You will be presented with a cost breakdown before payment.

Payments: All payments are processed through secure third-party gateways directly to the issuers or authorized trustees.

6. Your Responsibilities

You agree to provide accurate information and use the platform only for lawful purposes. You must not:

  • Attempt to disrupt platform security or services.
  • Upload malicious software.
  • Impersonate others.
  • Scrape data using automated systems.

7. Investment Risks

Risk Disclosure

Investments in financial products are subject to market risks. The value of your investment may go up or down.

  • Market Risk: Economic conditions may affect returns.
  • Credit Risk: Issuers may default on payments.
  • Liquidity Risk: You may not be able to sell the asset quickly.
  • No Guarantees: Past performance is not indicative of future results.

8. Third-Party Services

We utilize third-party providers for payment processing, KYC, and data services. Your use of these services is subject to their respective terms and privacy policies.

We are not responsible for the accuracy or availability of third-party content or links found on our platform.

9. Disclaimers and Limitations

As Is Basis

The platform is provided "as is". We do not guarantee uninterrupted service or 100% accuracy.

Limitation of Liability

To the maximum extent permitted by law, Finzace Wealth shall not be liable for indirect, incidental, or consequential damages. Our total liability is limited to fees paid by you in the preceding 12 months.

10. Termination

You may terminate your account at any time. We may suspend or terminate your access immediately if you violate these terms, provide false information, or engage in illegal activity.

Upon termination, your right to use the platform ceases immediately. Data retention will follow applicable laws.

11. Refunds and Cancellations

No Refunds Policy

Due to the nature of financial investments, standard e-commerce refund policies do not apply.

  • Browsing the platform creates no financial obligation.
  • Investments are considered final once payment is processed.
  • Redemptions are subject to the specific terms of the financial product issued.

12. Privacy

Your privacy is important to us. By using Finzace Wealth, you consent to the collection and use of your data as described in our Privacy Policy. We may contact you via email or phone regarding your account or services.

13. Dispute Resolution

Contact: info@finzace.com

We aim to acknowledge complaints within 48 hours and resolve them within 15 business days.

Jurisdiction: All disputes are subject to the exclusive jurisdiction of the courts in Bangalore, India, governed by Indian Law.

14. Changes to Terms

We may update these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms. Significant changes will be notified via email or platform alerts.

15. General Provisions

  • Entire Agreement: These terms alongside the Privacy Policy constitute the entire agreement.
  • Assignment: You cannot transfer your rights under this agreement.
  • Severability: If any part is unenforceable, the rest remains in effect.

16. Contact Us

Finzace Wealth Solutions Private Limited

Email: info@finzace.com

Address: BHIVE Workspace, AKR Tech Park, A-Block, 7th Mile Hosur Rd, Bengaluru – 560068

Business Hours: Mon - Fri, 9:00 AM - 6:00 PM IST

By accessing or using the Finzace Wealth platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.